Take a look behind the scenes of Cyber Monday at a Bay Area Amazon warehouse

MILPITAS A local Amazon delivery station warehouse was humming with activity early on Cyber Monday, before many Bay Area consumers had even reached for the phones they would be placing their orders from on the largest online shopping day of the year.

Inside, hundreds of workers organized the bundles into dozens of tall straight-edge rows after sorting Amazon parcels that were arriving from all around the state. Inside the warehouse, workers crammed products into the back of silver delivery vehicles that were lined up with their doors wide open and hazard lights on.

After the products were safe, the drivers fired up their engines and left the warehouse like ants following a path, making their way to the neighborhoods of Santa Clara County where the parcels were to be delivered.

According to Jae Garcia, a senior station delivery manager at Amazon’s Milpitas warehouse, it’s an extremely exciting time. Getting parcels out to clients who are buying gifts for friends, family, and loved ones for the holidays causes a lot more traffic and confusion than other events.

In some ways, Cyber Monday has come to represent the beginning of the holiday season. Millions of Americans have the opportunity to buy toys, electronics, and home goods at a discount in the days after Thanksgiving without ever leaving their laptops.

Janaiah McClure, a resident of Hercules, sees Cyber Monday as an opportunity to get the greatest prices on toys, equipment, and clothing for her family, which includes three little children.

“You can’t shop for all the deals in the store with such a busy schedule when you have small children,” McClure added. Having access to these discounts throughout the holidays is fantastic and convenient.

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According to Adobe Analytics, a company that collects data on online shopping, customers were predicted to spend a record $13.2 billion on Monday. It was predicted that Monday night’s online spending would reach a peak of $15.7 million per minute between 8 and 10 p.m.

Vivek Pandya, a lead analyst at Adobe Digital Insights, said in a statement that “discounts have exceeded expectations starting on Thanksgiving and Cyber Monday has essentially become last call for shoppers looking to get the best deals this season.” Cyber Week, the five days between Thanksgiving and Cyber Monday, is on course to surpass $40 billion in online sales and set a new record for e-commerce in the United States.

Major retailers hold Cyber Monday sales over the course of a weekend. Walmart launched their bargains for Walmart+ members on Sunday afternoon before opening to all shoppers, while Amazon launched its sales shortly after midnight on Saturday. Costco and other businesses started their sales on Monday morning.

On Cyber Monday, hundreds of thousands of shipments can pass through the warehouse at the Milpitas Amazon delivery station, which is twice as much as staff typically handle in a typical workday, Garcia said. The quantity of parcels is comparable to that of the company’s Prime Days, which were the largest October shopping event in Amazon’s history and took place from October 8 to 9.

According to Amazon PR manager Natalie Banke, it indicates that consumers are still looking for and pursuing discounts when they shop.

It was anticipated that popular Cyber Monday products will include gadgets like smart watches, digital cameras, Bluetooth speakers and headphones, and televisions. However, it is also a popular period for jewelry, gift cards, cheap clothing motorcycles, and skin care products.

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Additionally, small company owners like McClure observe an increase in sales during this occasion. McClure is a co-founder of Jade&Kai, a company based in Hercules that offers baby necessities including crib sheets, ponchos, and pajamas on Amazon. Employees will assist with packaging and shipping purchases to McClure’s clients across the nation, and Jade&Kai’s inventory is kept at an Amazon warehouse.

Independent sellers account for almost 60% of sales in Amazon’s shop, and many of them are small and medium-sized enterprises.

According to McClure, it eliminates the hassle of managing the company. During the hectic holiday season, we would have to box hundreds or thousands of orders ourselves; it’s incredible that Amazon can handle that.

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