Nothing beats a genuine, glowing smile to brighten your day. Or a heart-warming greeting and conversation when you need some uplifting.
Conversely, it’s no fun to enter an establishment where you’re given a perfunctory hello or worse yet, when you’re completely ignored. An atmosphere of doom and gloom where employees so obviously don’t want to be there can make a person want to never darken the door again.
To this end, Colorful Clearwater conducted an online survey to find the friendliest people in businesses all across the city. And the responses came fast and furious, emphatically emphasizing how important friendliness is to patrons and those places where no doubt, customers return again and again.
A lot of these places I’ve never heard of, let alone tried. But believe me, a friendly reputation will bring me to the door. Every. Single. Time.
Grocery Store
Hands down, Publix won – in all of the city’s nine locations. There’s a reason why their slogan is “Where shopping is a pleasure.” Valcort Group ranked Publix #10 on its list of the 15 Friendliest Companies in America, saying “Unlike other companies, Publix is an employee-owned supermarket chain in the United States. It is the largest and fastest-growing supermarket company in the country.”
Fast Food

Chik Fil-A won this one. We all know Chik Fil-A runs the most efficient drive-thru windows, but they also have smiling employees that add a little something extra to those tasty no-cow, chicken meals. The Valcort Group ranked ranked Chik Fil-A #3 on their list of the 15 Friendliest Companies in America saying, “This fast food chain sits atop of its competitors when it comes to customer service. Their customer-centered leadership trickles down to every staff member and restaurant by instilling a policy of good manners and courteousness, speedy food production in the kitchen and cleanliness in each of its restaurants. Chick-fil-A also takes great pride in their hiring practices, expecting each new hire to comply with their company values that include humility, passion for service and genuineness.” The chain has four locations in Clearwater.
Breakfast Restaurant
This one was tougher. People had very definite opinions of where to go for eggs, bacon and happiness. In the end, we decided it was a four-way tie because really, no one can get enough of grins and laughter.
Tin Can Café – a family-owned daytime eatery dishing up breakfast and brunch
Lenny’s Restaurant – a venerable eatery known for its country breakfasts and American lunch fare
Clearwater Family Restaurant – clean, inviting atmosphere and a great place to eat
Country Skillet Restaurant – Breakfast, burgers, sandwiches and other American eats served in a down-home diner setting
Automotive Service
Sometimes you can tell if a place has great service by checking out their Google rating, but only if the place has tons of votes. Service Master Total Car Care was voted the friendliest for car care.
Library
Among Clearwater’s five branches, North Greenwood took the prize for friendliest library, with plenty of smiles for everyone. Not many know about this little gem, which may be why they greet newcomers with such enthusiasm.
Bicycle Shop
Outspokin Bicycles won for most affable employees.
Printing
Gentry Printing Company is said to have great people with great service!
Optometrist
Dr January Moennig at Sunset Eye Care – Multiple people mentioned Dr Moennig, saying that she and her staff are terrific.
Government Department
Clearwater’s Parks and Recreation Department was voted as having the friendliest staff, although several people said that most of the government offices are staffed with helpful and competent people – even the DMV, Post Offices, and Voter Registrations offices.

Beach Hotel
Clearwater Beach Marriot Suites on Sand Key – Just nominated for the 2021 Conde Nast Traveler’s Choice Awards, apparently many people agree that this hotel can’t be beat.
BBQ Restaurant
Shnookums BBQ boasts some of the nicest people you’ll ever meet. They’ll greet you like you’re one of the family.
Pizza Restaurant
Several people also gave a big thumb’s up to Capogna’s Dugout, a long-time institution in Clearwater.
Beach Restaurant
Palm Pavilion Beachside Grill & Bar was voted as being the friendliest beach restaurant – not to mention the great sunsets!
Bar
People can be quite picky when it comes to their favorite bar because it’s tough to settle in with a like-minded crowd. But several people mentioned the Sunset Lounge as having ultra-friendly employees.
Restaurants accounted for the most frequent responses for friendliest businesses and there were many nominees. So, here are the runners-up for smiles and service. Try them and see if you agree. And remember to submit your favorite friendliest restaurants for next year’s awards!
- Sunset Subs
- 1933 Pub and Grill
- Sunset Grill Clearwater
- Bros Pizza
- Tequilas Mexican Grill & Cantina
- Soul Sicilian fusion
- Quaker Steak and Lube
- Hooters
- O’Keefe’s Tavern
- Clear Sky on Cleveland
- Skyline Chili
- Remy’s Cafe
- Acropol Inn Restaurant
Feature photo by Gerd Altmann on Pixabay
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